Vca Animal Hospital Complaints and Reviews

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  • Customers like
    • Speed of records produced2
    • Personal care and attention2
    • How courteous holly was1
  • Customers don't like
    • Unprofessional comments2
    • Overcharging2
    • Unnecessary procedures2

Premium

  • Jan 29, 2014
  • Animal Services
  • Veterinary Care
  • 5
  • 5
  • 1392
  • REVIEW RATING 5/5

I took my Chihuahua to them in 2010. He had growths on his tongue. They ruled out burn, chemical ingestion and even tried antibiotics that had no effect. Last resort was a biopsy. The biopsy came back with Diagnosis of Lymphosarcom(Cancer) of the tonge. Terminal diagnosis. Of coarse I was devistated. Given options of starting chemo therapy. The cost and side effects made that an option I did not... Read more

Was this review helpful? 20 5

  • Jun 12
  • Animal Services
  • Cat Chemotherapy
  • 8
  • 8
  • 59
  • REVIEW RATING 5/5
Vca Animal Hospital - VCA Chemo killed my cat in sacramento
1 of 2

their prescribed chemo for a fibrosarcoma sent my cat into renal failure and she died. I believe the dosage was higher then recommended and not necessary. I spent $20,000 and my healthy cat was dead in 3 month. Doxorubicin has been proven to cause renal failure in cats. Then I bring her in with anorexia and gastro intestinal issues and this doctor does not see the link between the two. Then... Read more

Was this review helpful? 1 0

  • Jun 06
  • Pet Medicine
  • Albuquerque, New Mexico
  • Emergency Treatment
  • 56
  • REVIEW RATING 4/5

The staff was kind, informative, caring and compassionate, but when I went into the backroom, which was filled to capacity with all manner and sizes of cages, my heart sank. They appeared to be seriously understaffed given the number of pets that were in there. I saw pets on the FLOOR, a large dog who had recently had a leg amputated. I don't really see HOW all pets can be effectively monitored... Read more

Was this review helpful? 0 0

Vca cares for little more then the almighty dollar!!!!! Add comment

  • May 01
  • Pet Medicine
  • Aurora, Illinois
  • Dog Diagnostic Test
  • 1
  • 1
  • 124
  • REVIEW RATING 5/5

My dog Daisy has been seen at VCA Aurora Aninal Hospital-in the past month, we have had difficiulties with wait times, overselling diagnostic testing and fraudulent charges put on credit card without permission.I have tried for several days to resolve issue but the manager was never available and the receptionists could not direct me to anyone to solve my problem. I finally went in and told the... Read more

Was this review helpful? 2 2

  • Apr 28
  • Pet Medicine
  • Hayward, California
  • Vet Service
  • 86
  • REVIEW RATING 4/5

This corporation is vile and killing true, traditional, as well as alternative, small caring practices by buying them out. These guys are corporate and care about your pets just as much as monsanto cares about you. And they are taking over. DO NOT GO TO A VCA HOSPITAL!!! BEWARE, BEWARE, BEWARE! Corporations and health "care" DO NOT MIX! These guys just want your money. PLEASE inform yourself... Read more

Was this review helpful? 2 2

  • Apr 18
  • Pet Medicine
  • Vet Service
  • 53
  • REVIEW RATING 4/5

1st. The VCA vet emails me lab results for the wrong dog. Then I call to discuss the matter with the Vet and they assure me he would call before he goes off his shift. NO CALL!!! 2nd. When I first took my dog to the Vet they examined him and said my dog needed a culture test for bacteria he detected in my dogs ear. The nurse told me the Vet would call me personally with the results and... Read more

Was this review helpful? 1 0

The only thing I'd like to say is, vca is not the least bit family orientated. I will never again spend one second contributing to that sort of place. Add comment

  • Apr 04
  • Pet Medicine
  • Delaware County, Pennsylvania
  • Kidney Stone Surgery
  • 2
  • 2
  • 209
  • REVIEW RATING 5/5

Our family dog went in on a Monday afternoon for kidney stones. We were told that surgery to remove the stones would be $9,000. Outrageous. We searched for other vets who would operate for less. Upon finding an affordable vet, we asked to pull the records and bring our dog elsewhere. They called "Corporate" and they agreed to reduce the price of the surgery, after already sedating our dog... Read more

Was this review helpful? 0 1

  • Mar 28
  • Animal Services
  • Waldorf, Maryland
  • Positive Experience
  • 1
  • 1
  • 80
  • REVIEW RATING 4/5

We had a 9year old pit bull who had testicular cancer. He burst his tumor opened and our vet would not see him until the next morning, nor would any other vets in our area. We were told by MANY, NOT to go to the emergency clinic in Waldorf, MD, (VCA) because they were rude and over priced, etc... We did not even call, we just showed up and told them what was going on and they saw him with in a... Read more

Was this review helpful? 0 2

  • Feb 26
  • Animal Services
  • Washington, District Of Columbia
  • Puppy Treatment
  • 118
  • REVIEW RATING 4/5

VCA ALEXANDRIA IS HORRIBLE. THEY KILLED MY POOR PUPPY. SHAME. CONTRACT TO MAKE EXCUSES. PRETEND THEY CA RED. WHO IN THE WORLD COULD POSSIBLY AFTER 32OO $ IN LESS THANKS 24 HOURS AND WHY WOULD A VET'S OFFICE NEED OR CHARGE THAT KIND Of MONEY?? She was poorly attended to. All alone in a box of oxygen in a bright cold room full of uncaring staff. She was miserable. VCA lied to me repeatedly. I... Read more

Was this review helpful? 0 1

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