Vca Animal Hospital Complaints and Reviews

1.8
  • Speed of records produced2 votes
  • Personal care and attention2 votes
  • Would highly recommend1 votes
  • Unnecessary procedures1 votes
  • Naivety1 votes
  • Accusations1 votes
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  • Jan 29, 2014
  • Animal Services
  • Vetrinary Care
  • 3
  • 3
  • 1039
  • REVIEW RATING 5/5

I took my Chihuahua to them in 2010. He had growths on his tongue. They ruled out burn, chemical ingestion and even tried antibiotics that had no effect. Last resort was a biopsy. The biopsy came back with Diagnosis of Lymphosarcom(Cancer) of the tonge. Terminal diagnosis. Of coarse I was devistated. Given options of starting chemo therapy. The cost and side effects made that an option I did not... Read more

Was this review helpful? 12 2

  • 2 days ago
  • Pet Medicine
  • Vet Service
  • 6
  • REVIEW RATING 3/5

1st. The VCA vet emails me lab results for the wrong dog. Then I call to discuss the matter with the Vet and they assure me he would call before he goes off his shift. NO CALL!!! 2nd. When I first took my dog to the Vet they examined him and said my dog needed a culture test for bacteria he detected in my dogs ear. The nurse told me the Vet would call me personally with the results and... Read more

Was this review helpful? 0 0

The only thing I'd like to say is, vca is not the least bit family orientated. I will never again spend one second contributing to that sort of place. Add comment

  • Apr 04
  • Pet Medicine
  • Delaware County, Pennsylvania
  • Kidney Stone Surgery
  • 1
  • 1
  • 70
  • REVIEW RATING 5/5

Our family dog went in on a Monday afternoon for kidney stones. We were told that surgery to remove the stones would be $9,000. Outrageous. We searched for other vets who would operate for less. Upon finding an affordable vet, we asked to pull the records and bring our dog elsewhere. They called "Corporate" and they agreed to reduce the price of the surgery, after already sedating our dog... Read more

Was this review helpful? 0 0

  • Mar 28
  • Animal Services
  • Waldorf, Maryland
  • Positive Experience
  • 30
  • REVIEW RATING 4/5

We had a 9year old pit bull who had testicular cancer. He burst his tumor opened and our vet would not see him until the next morning, nor would any other vets in our area. We were told by MANY, NOT to go to the emergency clinic in Waldorf, MD, (VCA) because they were rude and over priced, etc... We did not even call, we just showed up and told them what was going on and they saw him with in a... Read more

Was this review helpful? 0 1

  • Feb 26
  • Animal Services
  • Washington, District Of Columbia
  • Puppy Treatment
  • 68
  • REVIEW RATING 4/5

VCA ALEXANDRIA IS HORRIBLE. THEY KILLED MY POOR PUPPY. SHAME. CONTRACT TO MAKE EXCUSES. PRETEND THEY CA RED. WHO IN THE WORLD COULD POSSIBLY AFTER 32OO $ IN LESS THANKS 24 HOURS AND WHY WOULD A VET'S OFFICE NEED OR CHARGE THAT KIND Of MONEY?? She was poorly attended to. All alone in a box of oxygen in a bright cold room full of uncaring staff. She was miserable. VCA lied to me repeatedly. I... Read more

Was this review helpful? 0 1

  • Feb 24
  • Animal Services
  • Hanover, Pennsylvania
  • Positive Experience
  • 31
  • REVIEW RATING 4/5

With a slight emergency at hand- we needed a local vet quickly. We are blessed to find Beth and the team at VCA. We were seen at MY earliest convenience and felt welcomed at the door. The staff was knowledgeable and patient. I was given a list of the services they provide (with the cost) so I could choose. There was absolutely no pressure at all. They were all loving and took the time to play as... Read more

Was this review helpful? 0 1

I'll never do business with vca in southwick mass. the quality of the care has gotten worse over the past 5yrs they jeopardised my dogs health with no apologies so i recently took my dog to a small private vet thats what happens when they substitute quality for the almighty dollar word of advice go somewhere else!!!!!! Add comment

  • Feb 19
  • Pet Medicine
  • Minneapolis, Minnesota
  • Vaccination
  • 79
  • REVIEW RATING 5/5

Regarding the Richfield Clinic Within the last month, I've been hounded to get all my dogs vaccines done (VCA wants me to do 12-15 vaccines in one appointment). After some research, I told them they were wrong about distemper, which is supposed to be done every 3 years (in adults) since the AAHA 2011 vaccination guidelines were released. They were of course very rude to me on the phone,... Read more

Was this review helpful? 2 2

  • Feb 15
  • Animal Services
  • San Bernardino, California
  • Vet Service
  • 1
  • 1
  • 67
  • REVIEW RATING 4/5

My 3 month old chihuahua had a distal femorul fracture that needed an operation. I called our normal vet and he said that he could not do that operation but recommended another doctor. I called and he did not open until later in the day and looking through the internet i found VCA. I called and sure enough they operated on my puppy on the same day and was returned home also. Cost $1200.00 but the... Read more

Was this review helpful? 1 1

  • Feb 11
  • Animal Services
  • Antibiotics
  • 115
  • REVIEW RATING 4/5

The first time I went to VCA hospital and I am not happy! Knowing that vets can get very expensive, and I dont have much money I found an offer to take my cat to VCA with a free office visit. WHAT A SCAM! Yes, the office visit was free, however they overcharged me on the services to compensate for the free portion. I ended up spending 128.00 which isnt terrible but it was such a waste! They... Read more

Was this review helpful? 1 1

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