VCA Animal Hospital Complaints and Reviews

VCA Animal Hospital
Main address: 12401 West Olympic Blvd. 90064 Los Angeles CA
1-310-571-6500 , 1-800-VCA-PETS, 1-310-571-6700,
  • 174+2 mobile complaints
  • $64.4K claimed losses
  • $366 average
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  • 2 days ago
  • Animal Services
  • Abingdon, Virginia
  • Kitten Medical Care
  • 2
  • 8

We brought in a week old kitten because the mother died. we did not know what to do and rushed this week old kitten to the vets for help. The response we received was can't help you. Just buy milk and bottles etc. I request the kitten either stay there until I returned from vacation or where else can I get help in this town for it. I was refused any information and I assume I was expected to... Read more

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  • Jul 01
  • Pet Medicine
  • Moorpark, California
  • Poor Service
  • 9

I took my Pure German Shepard to our Local VCA because my regular Vet is closed on Monday. She had a intestinal virus that was giving her diarrhea for over a week. I waited in the waiting room for 2 hrs and never got to see a vet. One girl tried vary hard to get me in. The rest of the Worthless Front Desk help didn't show one ounce of concern, caring or anything else for the time I was there.... Read more

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  • Jun 29
  • Animal Services
  • Dallas, Texas
  • Bad Service
  • 13

VCA Metroplex Animal Hospital in Irving, Texas VCA Metroplex Animal Hospital fired us as patients/customers shortly after requesting medical records of our dog after 4 years of faithfully paying our bills! We questioned the work practice of their VET - DR. B. and his technician. Dr. Richard Bischofhausen, last year misrepresented the Cancer treatment for our dog. We relied on his gross... Read more

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  • Jun 13
  • Pet Medicine
  • Houston, Texas
  • Fungal Infection
  • 10

We took our puppy to the vca location in spring, Texas. I knew something was wrong with her because she was vomiting and had some sort of fungal infection on her ears. They told me nothing was wrong. I took her to another vet and she had an intestinal parasite and ringworm on her ear. It irritates me that they never even checked to see what was wrong with her. I will never be back! Read more

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Every vca I have been to the employees are rude and everyone is giving different pricing the doctors don't care to help unless you are willing to spend a ridiculous amount of money at their facilities otherwise they turn you away because you are not their problem. They write prescriptions they don't have and then when you ask them to call it in to one that does have it they tell you they are not...

  • Jun 05
  • Animal Services
  • Fountain Valley, California
  • Behavior Issue
  • 30

I normally don’t write any feedback unless It is really good or it is really BAD like this place. I am involved in the rescue community (volunteering) and have heard many negative things about VCA. When my dog had a sudden behavior issue our trainer recommended that we take him to get a complete thyroid panel test done to rule any medical issue out. Unfortunately my vet does not do this type of... Read more

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  • Jun 02
  • Animal Services
  • Lake Jackson, Texas
  • Incompetent Staff
  • 27

2weeks ago we took our 2 month old adopted SPCA kitten for initial visit, and told them we wanted her spayed and declawed.. They set up the appt for lab draw the following week. We took her to the scheduled appointment to have blood drawn, so she could be spayed and declawed 2days later. They drew blood from BOTH hind legs & could not get enough blood, so they shaved her neck to draw more,... Read more

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  • Jun 01
  • Pet Medicine
  • Bellevue, Washington
  • Vet Examination
  • 36

Very disappointed with VCA animal hospital Irving. I googled the hospital because it was local and was excited they offer free first examination. Opening entering for the first examination I was not greeted. I watched Ellen for 30 mins until I made my presence known. I brought my pet vaccination paperwork and other vet documents. The Dr. walked in asking, "what's wrong with her". I... Read more

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  • May 15
  • Animal Services
  • Port Richey, Florida
  • Unnecessary Treatment
  • 51

I took my cat to the vet and explained that she was sneezing and coughing and that her nose seemed irritated. He looked at her throat and took her temperature. He left and the assistant came back with the "plan" for treatment that included an antibiotic shot, blood work, x-ray, and office exam for a total of $620! I am not a rich person so I declined the x-ray which was $310. They took the... Read more

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