VCA Animal Hospital Complaints and Reviews

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VCA Animal Hospital
Main address: 12401 West Olympic Blvd. 90064 Los Angeles CA
1-310-571-6500 , 1-800-VCA-PETS, 1-310-571-6700,
  • 189+6 mobile complaints
  • $68K claimed losses
  • $349 average
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  • Jan 29
  • Animal Services
  • Vetrinary Care
  • 3
  • 3
  • 405

I took my Chihuahua to them in 2010. He had growths on his tongue. They ruled out burn, chemical ingestion and even tried antibiotics that had no effect. Last resort was a biopsy. The biopsy came back with Diagnosis of Lymphosarcom(Cancer) of the tonge. Terminal diagnosis. Of coarse I was devistated. Given options of starting chemo therapy. The cost and side effects made that an option I did not... Read more

Was this review helpful? 7 0


  • Oct 25
  • Pet Medicine
  • Cat Medical Treatment
  • 94

I join the many of u whose have lost their pets due to VCA pet hospitals, their subjective findings(what a joke) cost my precious Marble, (she was only 10 young for a cat) her life. I'm so destroyed by her unecessary death i dont know if i will ever recover, PLEASE I beg you, if u value and love ur pet go anywhere but there. If they had paid more attention to her lab work, they would of known she... Read more

Was this review helpful? 2 1


  • Oct 12
  • Pet Medicine
  • Bellevue, Washington
  • Expensive Services
  • 2
  • 2
  • 43

Had a very sick cat i took to vca emergency hospital in indio ca 500 dollars later left with over another 200 in meds. Tried calling dr rambod as to side effects and that i was worried,guaranteed by staff she would call back, never happened. Went and picked up med records and will find another vet. VCA is as i have read out for the money you re pet be damned. Find anyone but them if u love ur... Read more

Was this review helpful? 1 1


  • Oct 10
  • Pet Medicine
  • Palos Heights, Illinois
  • Cat Treatment Plan
  • 2
  • 2
  • 74

I recently had my sick 6 year old cat diagnosed with Diabetes and Pancreatitis. When I grought her in I was so upset and did not pay attention to their treatment plan. When I received the invoice for the first day it was well over $800.00. I had to being her back the next day and that was another $108.00. She was not responding to the insulin so I had to put her to sleep that same week which cost... Read more

Was this review helpful? 1 0


  • Sep 30
  • Pet Medicine
  • Aurora, Illinois
  • Dog Medical Treatmnet
  • 3
  • 3
  • 162

Took my German Shepard into office today. Sick to my stomach and up set over greed. originally I took Zeke in for a neuter. They could not do it because they noticed he had a heart murmur. Neutering Dr. told us to get him checked out before he could preform the surgery. referred us to VCA animal hospital who said he had to be seen by a cardiologist. Wow, never heard of a doggie cardiologist... Read more

Was this review helpful? 3 6


  • Sep 24
  • Pet Medicine
  • Mountain View, California
  • Bad Veterinarian Care
  • 172

My dog had a temperature of 106.9 from an unknown cause. While I was filling out paperwork, a woman (found out later that it was a doctor) came out and yelled at the staff. They took my dog back and I was in an exam room. Doctor came in and started talking about diagnostics that she wanted to do. After I told her that I had limited funds, she was gone and never saw her again. A tech came in with... Read more

Was this review helpful? 4 0


  • Aug 20
  • Pet Medicine
  • Dog Surgery
  • 288

This happened at the VCA in Silverdale, WA. Very early in the morning, my dog refused to get up. I immediately knew something was wrong so I called around to see if there were any animal hospitals open at the time. VCA was nearby and they were charging a $50 assessment fee; not bad, I thought. I had my dog checked there and it was determined that she had a perforated uterus. I decided to pay... Read more

Was this review helpful? 1 0


  • Aug 19
  • Pet Medicine
  • Additional Fees
  • 102

I waited an hour to see the doc, and waited another hour when I came back to pick up my dog. I was promised that if I paid an additional $145 for a 5 minute blood test, I could have the Meds for my dog next day. Not true. Dishonest. A big scam. This place looks like it prints money in the back room, but the service is horrible. They over promise, make you wait, and do not apologize. Not good. I... Read more

Was this review helpful? 0 1


  • Aug 08
  • Animal Services
  • Spanaway, Washington
  • Dog Cremation
  • 5
  • 5
  • 396

I raced into the vets office with my dying dog and told them to do whatever it took to save her life. They took her back and then came back out minutes later stating that her heart had quit and that there was nothing they could do. Then asked if I wanted to cremate her or take her home and bury her or leave her to be disposed of. I chose to have her privately cremated and they told me it would... Read more

Was this review helpful? 1 7
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