Vca Animal Hospital Complaints and Reviews

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  • Customers like
    • Speed of records produced2
    • Personal care and attention2
    • Would highly recommend1
  • Customers don't like
    • Overcharging2
    • Unnecessary procedures2
    • Unprofessional comments2

Premium

  • Jan 29, 2014
  • Animal Services
  • Veterinary Care
  • 5
  • 5
  • 1539
  • REVIEW RATING 5/5

I took my Chihuahua to them in 2010. He had growths on his tongue. They ruled out burn, chemical ingestion and even tried antibiotics that had no effect. Last resort was a biopsy. The biopsy came back with Diagnosis of Lymphosarcom(Cancer) of the tonge. Terminal diagnosis. Of coarse I was devistated. Given options of starting chemo therapy. The cost and side effects made that an option I did not... Read more

Was this review helpful? 20 5

  • Jul 13
  • Pet Medicine
  • Victorville, California
  • Vca Animal Hospital Pet Care
  • 1
  • 1
  • 38
  • REVIEW RATING 3/5

I paid the outrageous price for pain medicine($80.00 for 1ml)! It was not even pain medicine it was tested and turned out to be water! They are selling water and passing it off as pain medicine called, Buprenorphine. Why is this happening? Why are they making animals suffer? Shame on them once,shame on me twice! NEVER AGAIN! This place should not be allowed to treat animals this way! If you are... Read more

Was this review helpful? 0 0

  • Jul 11
  • Pet Medicine
  • Albuquerque, New Mexico
  • Vca Animal Hospital Staff
  • 23
  • REVIEW RATING 4/5

Worst, just really the worst. Uneducated staff, can't get the printer to work, doesn't know where the card reader is, doesn't know how to send an invoice. But mostly... The doctor implying I was poor because I mentioned that I got a quote ahead of time and was charged double for test. She said, "well you know if you have to get another test done it will be AT LEAST $100! Big deal, is now a good... Read more

Was this review helpful? 0 0

  • Jun 12
  • Animal Services
  • Cat Chemotherapy
  • 8
  • 8
  • 78
  • REVIEW RATING 5/5
Vca Animal Hospital - VCA Chemo killed my cat in sacramento
1 of 2

their prescribed chemo for a fibrosarcoma sent my cat into renal failure and she died. I believe the dosage was higher then recommended and not necessary. I spent $20,000 and my healthy cat was dead in 3 month. Doxorubicin has been proven to cause renal failure in cats. Then I bring her in with anorexia and gastro intestinal issues and this doctor does not see the link between the two. Then... Read more

Was this review helpful? 1 0

  • Jun 06
  • Pet Medicine
  • Albuquerque, New Mexico
  • Emergency Treatment
  • 80
  • REVIEW RATING 4/5

The staff was kind, informative, caring and compassionate, but when I went into the backroom, which was filled to capacity with all manner and sizes of cages, my heart sank. They appeared to be seriously understaffed given the number of pets that were in there. I saw pets on the FLOOR, a large dog who had recently had a leg amputated. I don't really see HOW all pets can be effectively monitored... Read more

Was this review helpful? 0 0

Vca cares for little more then the almighty dollar!!!!! Add comment

  • May 01
  • Pet Medicine
  • Aurora, Illinois
  • Dog Diagnostic Test
  • 1
  • 1
  • 155
  • REVIEW RATING 5/5

My dog Daisy has been seen at VCA Aurora Aninal Hospital-in the past month, we have had difficiulties with wait times, overselling diagnostic testing and fraudulent charges put on credit card without permission.I have tried for several days to resolve issue but the manager was never available and the receptionists could not direct me to anyone to solve my problem. I finally went in and told the... Read more

Was this review helpful? 2 2

  • Apr 28
  • Pet Medicine
  • Hayward, California
  • Vet Service
  • 103
  • REVIEW RATING 4/5

This corporation is vile and killing true, traditional, as well as alternative, small caring practices by buying them out. These guys are corporate and care about your pets just as much as monsanto cares about you. And they are taking over. DO NOT GO TO A VCA HOSPITAL!!! BEWARE, BEWARE, BEWARE! Corporations and health "care" DO NOT MIX! These guys just want your money. PLEASE inform yourself... Read more

Was this review helpful? 2 2

  • Apr 18
  • Pet Medicine
  • Vet Service
  • 64
  • REVIEW RATING 4/5

1st. The VCA vet emails me lab results for the wrong dog. Then I call to discuss the matter with the Vet and they assure me he would call before he goes off his shift. NO CALL!!! 2nd. When I first took my dog to the Vet they examined him and said my dog needed a culture test for bacteria he detected in my dogs ear. The nurse told me the Vet would call me personally with the results and... Read more

Was this review helpful? 1 0

The only thing I'd like to say is, vca is not the least bit family orientated. I will never again spend one second contributing to that sort of place. Add comment

  • Apr 04
  • Pet Medicine
  • Delaware County, Pennsylvania
  • Kidney Stone Surgery
  • 2
  • 2
  • 237
  • REVIEW RATING 5/5

Our family dog went in on a Monday afternoon for kidney stones. We were told that surgery to remove the stones would be $9,000. Outrageous. We searched for other vets who would operate for less. Upon finding an affordable vet, we asked to pull the records and bring our dog elsewhere. They called "Corporate" and they agreed to reduce the price of the surgery, after already sedating our dog... Read more

Was this review helpful? 0 1

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