VCA Animal Hospital Complaints and Reviews

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VCA Animal Hospital
Main address: 12401 West Olympic Blvd. 90064 Los Angeles CA
1-310-571-6500 , 1-800-VCA-PETS, 1-310-571-6700, acquisition@vcamail.com
  • 179+3 mobile complaints
  • $66.7K claimed losses
  • $366 average
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The VCA refused to refill my dogs Rx without blood work! So basically they put her on a Rx that will damage her liver! Now I only give her 1/2 the prescribed dose because this is all she needs! She is my constant companion & I know when she isn't feeling well, 1/2 dose is enough! After only 2 months on the Rx they are saying they have to have bloodwork! ?? I'm disabled Veteran & only make... Add comment

  • 2 days ago
  • Animal Services
  • Reseda, California
  • Dog Emergency
  • 21

We took our dog to VCA The dog start acting weird and we took her to emergency VCA We pay $400 cash and we left we the dog the same way we come in. The doctor come in and talk to us and all we heard is money , money, and more money. Every second word was about money. Nothing else that may help the dog. After all this they recommendation is to put the dog to sleep. This is the easy way to fix... Read more

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  • 2 days ago
  • Animal Services
  • Denver, Colorado
  • Overpriced Veterenary Services
  • 15

Our dog cut his foot and his carpal pad was hanging half off. We took him to VCA on East Alameda in Denver. The first visit cost us $416. Fourteen days later the stitches came out at no charge, but our dog's wound reopened the very next night during a light leashed walk. We brought him back in around noon and they made us wait till 5pm before they would see him. Meanwhile the orderly told me they... Read more

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  • Jul 23
  • Pet Medicine
  • Conway, South Carolina
  • Bad Veterinary Services
  • 25

If you’re looking for CORPORATE BUSINESS APPROACH to veterinary care then, this is the place for you. Building is new but, rooms and exam tables are always FILTHY with dirt and hair. They PUSH medication and food they carry and will give a major attitude if you request otherwise. What they do dispense for medication is NOT in manufacturer bottling rather, its re-bottled and labeled from VCA... Read more

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  • Jul 16
  • Pet Medicine
  • Garden City, Michigan
  • Unqualified Vet
  • 16

We took our kitty in on a Sunday I specifically asked Dr. Davis was string in her mouth. I said could it be on her tongue he said no, I said are you sure. He said their was no string in her mouth. I took her to another doctor Wednesday, I was told that the doctor she seen before did not do a thoroughl job and it was right there. So it was VCA Dr.Davis fault that my baby suffered 3 days with... Read more

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  • Jul 15
  • Animal Services
  • Parkland, Washington
  • Service Charges
  • 2
  • 30

My GSD was not able to produce enough milk for her puppies. Sad to say, I did not notice a problem until they were 4 days old. I went to check on them and found the smaller one in a coma. I rushed her to emergency along with her other 2 siblings. Her glucose was tested and did not even show a number, she was so low. The other 2 were borderline. Emergency service was started, IV, etc. I... Read more

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  • Jul 07
  • Animal Services
  • Abingdon, Virginia
  • Kitten Medical Care
  • 3
  • 36

We brought in a week old kitten because the mother died. we did not know what to do and rushed this week old kitten to the vets for help. The response we received was can't help you. Just buy milk and bottles etc. I request the kitten either stay there until I returned from vacation or where else can I get help in this town for it. I was refused any information and I assume I was expected to... Read more

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  • Jul 01
  • Pet Medicine
  • Moorpark, California
  • Poor Service
  • 1
  • 29

I took my Pure German Shepard to our Local VCA because my regular Vet is closed on Monday. She had a intestinal virus that was giving her diarrhea for over a week. I waited in the waiting room for 2 hrs and never got to see a vet. One girl tried vary hard to get me in. The rest of the Worthless Front Desk help didn't show one ounce of concern, caring or anything else for the time I was there.... Read more

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  • Jun 29
  • Animal Services
  • Dallas, Texas
  • Bad Service
  • 28

VCA Metroplex Animal Hospital in Irving, Texas VCA Metroplex Animal Hospital fired us as patients/customers shortly after requesting medical records of our dog after 4 years of faithfully paying our bills! We questioned the work practice of their VET - DR. B. and his technician. Dr. Richard Bischofhausen, last year misrepresented the Cancer treatment for our dog. We relied on his gross... Read more

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  • Jun 13
  • Pet Medicine
  • Houston, Texas
  • Fungal Infection
  • 16

We took our puppy to the vca location in spring, Texas. I knew something was wrong with her because she was vomiting and had some sort of fungal infection on her ears. They told me nothing was wrong. I took her to another vet and she had an intestinal parasite and ringworm on her ear. It irritates me that they never even checked to see what was wrong with her. I will never be back! Read more

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