VCA Animal Hospital Complaints and Reviews

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VCA Animal Hospital
Main address: 12401 West Olympic Blvd. 90064 Los Angeles CA
1-310-571-6500 , 1-800-VCA-PETS, 1-310-571-6700,
  • 184+6 mobile complaints
  • $66.7K claimed losses
  • $351 average
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  • Aug 20
  • Pet Medicine
  • Dog Surgery
  • 190

This happened at the VCA in Silverdale, WA. Very early in the morning, my dog refused to get up. I immediately knew something was wrong so I called around to see if there were any animal hospitals open at the time. VCA was nearby and they were charging a $50 assessment fee; not bad, I thought. I had my dog checked there and it was determined that she had a perforated uterus. I decided to pay... Read more

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  • Aug 19
  • Pet Medicine
  • Additional Fees
  • 58

I waited an hour to see the doc, and waited another hour when I came back to pick up my dog. I was promised that if I paid an additional $145 for a 5 minute blood test, I could have the Meds for my dog next day. Not true. Dishonest. A big scam. This place looks like it prints money in the back room, but the service is horrible. They over promise, make you wait, and do not apologize. Not good. I... Read more

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  • Aug 08
  • Animal Services
  • Spanaway, Washington
  • Dog Cremation
  • 1
  • 1
  • 244

I raced into the vets office with my dying dog and told them to do whatever it took to save her life. They took her back and then came back out minutes later stating that her heart had quit and that there was nothing they could do. Then asked if I wanted to cremate her or take her home and bury her or leave her to be disposed of. I chose to have her privately cremated and they told me it would... Read more

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  • Aug 02
  • Pet Medicine
  • Rude Veterinarian
  • 117

I took my dog that had been pre diagnosed by a different vet to the VCA hospital in Fort Worth for a second opinion. The staff was great but the vet Danielle Schneider was a ***. She was rude and kept trying to force me to do treatment on my dog that wasn't necessary. She didn't even acknowledge my dog and kept arguing with me on how to treat my dog. After asking for a different vet for the... Read more

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  • Jul 31
  • Pet Medicine
  • Damaging Dog Rx
  • 51

The VCA refused to refill my dogs Rx without blood work! So basically they put her on a Rx that will damage her liver! Now I only give her 1/2 the prescribed dose because this is all she needs! She is my constant companion & I know when she isn't feeling well, 1/2 dose is enough! After only 2 months on the Rx they are saying they have to have bloodwork! ?? I'm disabled Veteran &... Read more

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  • Jul 29
  • Animal Services
  • Reseda, California
  • Dog Emergency
  • 79

We took our dog to VCA The dog start acting weird and we took her to emergency VCA We pay $400 cash and we left we the dog the same way we come in. The doctor come in and talk to us and all we heard is money , money, and more money. Every second word was about money. Nothing else that may help the dog. After all this they recommendation is to put the dog to sleep. This is the easy way to fix... Read more

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  • Jul 29
  • Animal Services
  • Denver, Colorado
  • Overpriced Veterenary Services
  • 81

Our dog cut his foot and his carpal pad was hanging half off. We took him to VCA on East Alameda in Denver. The first visit cost us $416. Fourteen days later the stitches came out at no charge, but our dog's wound reopened the very next night during a light leashed walk. We brought him back in around noon and they made us wait till 5pm before they would see him. Meanwhile the orderly told me they... Read more

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  • Jul 23
  • Pet Medicine
  • Conway, South Carolina
  • Bad Veterinary Services
  • 1
  • 1
  • 79

If you’re looking for CORPORATE BUSINESS APPROACH to veterinary care then, this is the place for you. Building is new but, rooms and exam tables are always FILTHY with dirt and hair. They PUSH medication and food they carry and will give a major attitude if you request otherwise. What they do dispense for medication is NOT in manufacturer bottling rather, its re-bottled and labeled from VCA... Read more

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