VCA Animal Hospital Complaints and Reviews

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VCA Animal Hospital
Main address: 12401 West Olympic Blvd. 90064 Los Angeles CA
1-310-571-6500 , 1-800-VCA-PETS, 1-310-571-6700, acquisition@vcamail.com
  • 183+2 mobile complaints
  • $66.7K claimed losses
  • $360 average
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  • 8 hours ago
  • Animals
  • 4

I waited an hour to see the doc, and waited another hour when I came back to pick up my dog. I was promised that if I paid an additional $145 for a 5 minute blood test, I could have the Meds for my dog next day. Not true. Dishonest. A big scam. This place looks like it prints money in the back room, but the service is horrible. They over promise, make you wait, and do not apologize. Not good. I... Read more

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  • Aug 08
  • Animal Services
  • Spanaway, Washington
  • Dog Cremation
  • 1
  • 119

I raced into the vets office with my dying dog and told them to do whatever it took to save her life. They took her back and then came back out minutes later stating that her heart had quit and that there was nothing they could do. Then asked if I wanted to cremate her or take her home and bury her or leave her to be disposed of. I chose to have her privately cremated and they told me it would... Read more

Was this review helpful? 0 4

  • Aug 02
  • Pet Medicine
  • Rude Veterinarian
  • 72

I took my dog that had been pre diagnosed by a different vet to the VCA hospital in Fort Worth for a second opinion. The staff was great but the vet Danielle Schneider was a ***. She was rude and kept trying to force me to do treatment on my dog that wasn't necessary. She didn't even acknowledge my dog and kept arguing with me on how to treat my dog. After asking for a different vet for the... Read more

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  • Jul 31
  • Pet Medicine
  • Damaging Dog Rx
  • 29

The VCA refused to refill my dogs Rx without blood work! So basically they put her on a Rx that will damage her liver! Now I only give her 1/2 the prescribed dose because this is all she needs! She is my constant companion & I know when she isn't feeling well, 1/2 dose is enough! After only 2 months on the Rx they are saying they have to have bloodwork! ?? I'm disabled Veteran &... Read more

Was this review helpful? 0 1

  • Jul 29
  • Animal Services
  • Reseda, California
  • Dog Emergency
  • 51

We took our dog to VCA The dog start acting weird and we took her to emergency VCA We pay $400 cash and we left we the dog the same way we come in. The doctor come in and talk to us and all we heard is money , money, and more money. Every second word was about money. Nothing else that may help the dog. After all this they recommendation is to put the dog to sleep. This is the easy way to fix... Read more

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  • Jul 29
  • Animal Services
  • Denver, Colorado
  • Overpriced Veterenary Services
  • 46

Our dog cut his foot and his carpal pad was hanging half off. We took him to VCA on East Alameda in Denver. The first visit cost us $416. Fourteen days later the stitches came out at no charge, but our dog's wound reopened the very next night during a light leashed walk. We brought him back in around noon and they made us wait till 5pm before they would see him. Meanwhile the orderly told me they... Read more

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  • Jul 23
  • Pet Medicine
  • Conway, South Carolina
  • Bad Veterinary Services
  • 47

If you’re looking for CORPORATE BUSINESS APPROACH to veterinary care then, this is the place for you. Building is new but, rooms and exam tables are always FILTHY with dirt and hair. They PUSH medication and food they carry and will give a major attitude if you request otherwise. What they do dispense for medication is NOT in manufacturer bottling rather, its re-bottled and labeled from VCA... Read more

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  • Jul 16
  • Pet Medicine
  • Garden City, Michigan
  • Unqualified Vet
  • 39

We took our kitty in on a Sunday I specifically asked Dr. Davis was string in her mouth. I said could it be on her tongue he said no, I said are you sure. He said their was no string in her mouth. I took her to another doctor Wednesday, I was told that the doctor she seen before did not do a thoroughl job and it was right there. So it was VCA Dr.Davis fault that my baby suffered 3 days with... Read more

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  • Jul 15
  • Animal Services
  • Parkland, Washington
  • Service Charges
  • 2
  • 55

My GSD was not able to produce enough milk for her puppies. Sad to say, I did not notice a problem until they were 4 days old. I went to check on them and found the smaller one in a coma. I rushed her to emergency along with her other 2 siblings. Her glucose was tested and did not even show a number, she was so low. The other 2 were borderline. Emergency service was started, IV, etc. I... Read more

Was this review helpful? 2 1

  • Jul 07
  • Animal Services
  • Abingdon, Virginia
  • Kitten Medical Care
  • 3
  • 54

We brought in a week old kitten because the mother died. we did not know what to do and rushed this week old kitten to the vets for help. The response we received was can't help you. Just buy milk and bottles etc. I request the kitten either stay there until I returned from vacation or where else can I get help in this town for it. I was refused any information and I assume I was expected to... Read more

Was this review helpful? 0 1
 
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