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I have been going to VCA Taylorsville for years now, and Dr. Neville is great unfortunately he can't carry the whole practice.

They really let me down the last time I needed help. My dog Chloe was having trouble breathing so I called the vet they told me to bring her in as a walk in, so we get there and they ask us to wait in the car for up to an hour I told them again she wasn't breathing right, allowed me to stay in the lobby, told me if she got worse they would take her back immediately so she starts really struggling and I went to the desk told the guy (Dexter) and he said I'll be with you in a min told him we didn't have a min went back to my daughter who was holding Clo and she stopped breathing and lost consciousness the tech( Dexter) that was standing right there disappeared so I grab Clo and start mouth to mouth and I can't get any air in her turned her over a alot of bloody froth came out I yelled that she was dying and another tech rushed her to the back, this all happened in the waiting room the tech came out said she was on Oxygen I asked her if she was still alive and she said yes , less than 2 min later Dr. Mardis (who definitely needs sensitivity training) comes in and tells my daughter who is alone at the moment that Chloe's gone, that there was no heartbeat when she got back there so they didn't do anything. I brought her to the clinic for help and If they would have seen her when we got there she might not have died.

And if she was beyond help she could've been made comfortable as she passed instead of DYING VIOLENTLY AND HORRIBLY IN MY ARMS.

I can't stop the pictures in my head of her dying. Don't know if I can go bthere.Be ere.

User's recommendation: Be careful in an emergancy DEMAND ASSISTANCE.

VCA Animal Hospitals Pros: Dr neville, Andrea office manager.

VCA Animal Hospitals Cons: Incompetent veterinarians putting our beloved pets at risk.

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