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Pissed Consumer Interviews ?

I took my cat to the hospital on Saturday morning because she wasn't eating or drinking water for 2 days. They did the preliminary evaluation and did get any answers. The doctor told me they need to do a few tests and I agreed because I was very worry for my baby (and they Know that). After $885.80 and 12 different charges made they told me she was ok. I took her back home and she was feeling worst that before with fever. I took her back to the hospital on Monday morning and after another $887.42 and all kind of test and x rays .......no clue why my cat was suffering. The doctor said she think she had a neurological problem and me transfer her to an Advance Veterinarian hospital in David. They see my cat and after charging me $175 for consultation they suggested I have to take my cat to Miami to a specialist to do a special test with THE COST OF $4.000.00 . The first doctor did a Toxoplasmosis test because she thought maybe she has that after my research on internet and I said to her all sintoms looks like that illness. She released the cat and gave me the antibiotic to start that day. When I realized they didn't have a clue what my cat had I decided to take her home for the week end and start giving to her Clindamycin because she said my cat probably has toxoplasmosis. I gave the first dosis in the morning and she started to eat and drink water and she recovered very fast with my care. This is the funny part the results of the toxoplasmosis came Friday morning and are NEGATIVE. My concern is at this point I don't know what happened to my cat because they didn't give me the final and proper diagnostic. Now I have almost $2000 spent and no clue what happened. Of course I don't come back any more to this place.
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VCA Animal Hospital - VCA is a scam

If you sign up for their Care Club they will refuse to stop charging you. It’s a big fight to get the charges stopped.
Company wrote 0 private or public responses to the review from 2 days ago.
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1423722
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VCA Animal Hospital - They killed my dog with medicine I told them he is allergic to

Vca west la animal hospitsl killed my dog. I brought him in with breathing problems and they insisted they give him medicine he is allergic to. The overdosed him and killed him. They are evil
Company wrote 0 private or public responses to the review from Dec 11.
#1421263
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I just join VCA Nov 6 2018 for my Lola to get her teeth extracted paying 59.99 a month so far all I kick out was for her med it was 36 dollar for two med and she has the BEST Doctor and we just when back Dec 6 2018 and she got fecal exam and some shot nails trim didn't...
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Company wrote 0 private or public responses to the review from Dec 07.
5.0
I liked
  • Personal care and attention
#1417424
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VCA Animal Hospital - Paid for care club plan for my sons dog lucky.$49.99 month

money taken out everymonth.called to tell son moved with dog & no longer goes or needs vet..my son had no charge card & i am paying monthly..I have no dog & clubkeeps taking out money..not right as dog and son moved to new location..diana romano 41 cooper terr.s.I n.y. 10314
Company wrote 0 private or public responses to the review from Dec 01.
I didn't like
  • Overcharging
#1412488
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VCA Animal Hospital - Misleading me on my dogs treatment

My dog could not get the surgery she needed because I was mis prescribed medication.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 29.
2.9
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1410893
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CareClub is a rip off!! I have CareClub for both of my dogs and at first I thought it was a really good deal. Turns out, it’s not. My dog had a broken bleeding nail so I called VCA And they told me to take him in to get it taken care of and at the end they charged me...
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Company wrote 0 public responses to the review from Nov 08.
Anonymous
JasonLondon11

Always read and ask questions before. It’s not an insurance coverage but it’s a wellness plan. It doesn’t cover any emergency situation, but is more for preventative care. I h...

#1396269
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I love this plan, it's the first one I've had after previously owning 3 other dogs. I use the Edgebrook VCA hospital in East Brunswick, NJ. Dr. Slade ad Dr. Otto are amazing, spending as much time as I need, I always have a list of questions (I'm one of those pet...
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Company wrote 0 private or public responses to the review from Nov 04.
5.0
I liked
  • Would highly recommend
  • Veterinarian
  • Compassion
#1394004
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VCA Animal Hospital - Tried to cancel the membership
I called the VCA care club to cancel my pet insurance, since I am changing veterinary services. They told me that I must continue paying them because I am cancelling before the end of the year. My pet has been sick with ear infections for 1 yr. she is in the vet clinic...
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Company wrote 0 private or public responses to the review from Sep 21.
Anonymous
Astin

I had the same problem but with different vet. I used the same treatment on my dog that I use on myself and the infection cleared right up. I use hydrogen peroxide and let it ...

2.7
#1362160
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I can only speak for the facility located in Schaumburg Illinois. Was going there for 12 years. VCA bought it up recently. 2 of my dogs were taken in for their rabies shots and both got very ill after the shots. Called to ask what could have happened was told to bring...
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Company wrote 0 public responses to the review from Sep 18.
1.0
#1359371
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Contact VCA Animal Hospital

Mailing Address:
VCA Inc.
15707 1st Ave S 12401 West Olympic Blvd. Los Angeles, CA 90064
Burien, Washington 98148-1210
United States
Phone:
(310) 571-6500
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VCA Animal Hospital - Do. Not. Never. Take. Your. Animals. To. Vca

The. Workers. Who. Work. At. Vca. Are. All. Very. Rude. And. The. Workers. All! Hate. Animals. My. Animals. Are. My. Kids. I. Will. Never. Take. My. Animals. To. Vca. Vca. Killed. My. Cat. When. I. Knew. They. Were. Ok. I. Have. Seen. And. Heard. Vca. Workers. Cuss. People. Out. Anima!s. Sholuld not. Have. To. Thru. That
Company wrote 0 public responses to the review from Sep 16.
#1357288
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