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Pissed Consumer Interviews ?

I took my cat to the hospital on Saturday morning because she wasn't eating or drinking water for 2 days. They did the preliminary evaluation and did get any answers. The doctor told me they need to do a few tests and I agreed because I was very worry for my baby (and they Know that). After $885.80 and 12 different charges made they told me she was ok. I took her back home and she was feeling worst that before with fever. I took her back to the hospital on Monday morning and after another $887.42 and all kind of test and x rays .......no clue why my cat was suffering. The doctor said she think she had a neurological problem and me transfer her to an Advance Veterinarian hospital in David. They see my cat and after charging me $175 for consultation they suggested I have to take my cat to Miami to a specialist to do a special test with THE COST OF $4.000.00 . The first doctor did a Toxoplasmosis test because she thought maybe she has that after my research on internet and I said to her all sintoms looks like that illness. She released the cat and gave me the antibiotic to start that day. When I realized they didn't have a clue what my cat had I decided to take her home for the week end and start giving to her Clindamycin because she said my cat probably has toxoplasmosis. I gave the first dosis in the morning and she started to eat and drink water and she recovered very fast with my care. This is the funny part the results of the toxoplasmosis came Friday morning and are NEGATIVE. My concern is at this point I don't know what happened to my cat because they didn't give me the final and proper diagnostic. Now I have almost $2000 spent and no clue what happened. Of course I don't come back any more to this place.
VCA Animal Hospital - Tried to cancel the membership
VCA Animal Hospital - Tried to cancel the membership
VCA Animal Hospital - Tried to cancel the membership
VCA Animal Hospital - Tried to cancel the membership
I called the VCA care club to cancel my pet insurance, since I am changing veterinary services. They told me that I must continue paying them because I am cancelling before the end of the year. My pet has been sick with ear infections for 1 yr. she is in the vet clinic...
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Anonymous
Astin

I had the same problem but with different vet. I used the same treatment on my dog that I use on myself and the infection cleared right up. I use hydrogen peroxide and let it ...

2.7
#1362160
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I can only speak for the facility located in Schaumburg Illinois. Was going there for 12 years. VCA bought it up recently. 2 of my dogs were taken in for their rabies shots and both got very ill after the shots. Called to ask what could have happened was told to bring...
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1.0
#1359371
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VCA Animal Hospital - Do. Not. Never. Take. Your. Animals. To. Vca

The. Workers. Who. Work. At. Vca. Are. All. Very. Rude. And. The. Workers. All! Hate. Animals. My. Animals. Are. My. Kids. I. Will. Never. Take. My. Animals. To. Vca. Vca. Killed. My. Cat. When. I. Knew. They. Were. Ok. I. Have. Seen. And. Heard. Vca. Workers. Cuss. People. Out. Anima!s. Sholuld not. Have. To. Thru. That
#1357288
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I had a dog with a simple fox tail. I shopped around calling because i knew how easy this was since it wasn't that deep down and my dog wouldn't need sedation. When i called they quoted me one price, when i got there they took her back pulled it out then put me in a...
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Anonymous
Sportz

They constantly sent reminders for optional vaccinations (not the main important ones) so I call to take my dog in and the three days I asked about had no appointments availab...

#1355170
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VCA Animal Hospital - Great service

Outstanding customer service, great veterinarians and dog nurses.
4.6
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1352519
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I’ve been taking my pets to a VCA in the SF Bay Area for years. I have no complaints about the quality of care- I wish they could retain their veterinarians for more than a year (seems to be the average tenure there!), but each vet I’ve seen has seemed knowledgeable....
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2.3
I liked
  • Office staff
I didn't like
  • Pricing
  • Sales focus
#1343731
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This company gets your service through a "free first customer check-up" which basically is a small examination of the animal. Then they tell you to continue to check the animal (in my case, my dog) they need to do labs, which will cost you an arm, leg and possibly...
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Anonymous
Anonymous

Time to stop talking and start writing. If you've been billed, return a copy of the bill with your letter pointing out the inaccuracies. Stick to the facts. Serve the letter v...

1.8
I didn't like
  • Overpricing
  • Pricing
  • Service
#1330508
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This is the slowest place on the planet. I have been here 3 hours plus in a room with my GSD. The vet entered for about two minutes and the assistant came back with a $433- $570 bill for allergies. I would rather sit in an emergency room during a crisis waiting for...
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1.2
I didn't like
  • Treatment
  • Criminal
  • Veterinarian
#1327123
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I would like to express my gratitude to VAC Simmons for the care and attention given to my dogs Tito and Trevor by Dr.Schwartz and especially to Yvette de Sosa. She made me understand the importance of a dental cleaning for both of them. I was very scare after she find...
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#1322130
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Contact VCA Animal Hospital

Mailing Address:
VCA Inc.
15707 1st Ave S 12401 West Olympic Blvd. Los Angeles, CA 90064
Burien, Washington 98148-1210
United States
Phone:
(310) 571-6500
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VCA Animal Hospital - Over priced !!!!

They don't care what you're animal is going through, all they care about is the money they can get out of you !!! They nickel and dim you !!!! and when you can't afford the price they want, they say well there's nothing we can do go check other vets.
2.1
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1320060
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