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I recently got an estimate from my nearby vca for a TPLO procedure. It is very expensive but I hate to see my dog suffering, my local does not have a surgeon so they said they could get one in to do the procedure. I called another vca in my area that has surgeons on...
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#1189678
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I called them about my dog having a cough and possible sniffles, and said "Oh Wait, you're an emergency clinic, or hospital?" They replied, no, we take regular appointments too. I said "So I need an appointment then?" She replied, "No, we take people on a walk-in...
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2.0
I liked
  • Receptionist
I didn't like
  • Veterinarian
#1178892
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Price gouging, disrespectful, condescending. This place only has GP’s but their prices match those of specialist! All about upselling! Got me so worried about an abnormal utra sound that I hugged my buddy for 4 days , thinking he was dying!! I cried until the...
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1.0
#1175036
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I brought my old dog to the hospital in Warrensville after he had a fall to see if he had anything broken. Despite finding only a missing toenail I was charged $900 for an x-ray, a splint for a hurt leg and a massive bandage for the missing toenail. The dog was unable...
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I didn't like
  • Criminal
#1164782
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Vca Animal Hospital - Waste of money

Customer service not a great help either, canceled plan months ago and company failed to. Have been paying since and when she does see the doctor, I still pay!
1.0
Details
Price Affordability
#1160666
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Vca Animal Hospital - $$ Costs in general

Since our vet clinic changed to VCA, noticed costs have went up more than before. Just purchased antibiotic ointment for my dog with chronic dry eye. Price went up $5.00 since last month. I know end of year prices go up but this is robbery.
2.9
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Customer service
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1157690
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The front desk girls are not taught Cust. Ser. When I asked them for my dogs Collar they tried to convince me she never had one!!!!!!!!!!! Very rude people. I was so frustrated I thought I was going to cry. I'm 75 NOT senile... But that's how I was treated. If I were...
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1.8
I didn't like
  • Treatment
#1153321
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I NEED REVOLUTION FOR MY 16 YEAR OLD DOG > MY OLD VET GAVE IT TO ME WITHOUT A PROBLEM. THEY WANT ME TO BRING HER IN , STRESS HER OUT SO THEY CAN CHARGE ME FOR AN OFFICE VISIT AND WHAT EVER THEY CAN ADD ON. I AM A SENIOR CITIZEN, THEY WANT TO CHARGE MUCH MORE THAN I CAN...
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I didn't like
  • Pricing
#1152567
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Vca Animal Hospital - Got ripped off with VCA

I joined in August 2017 and they havd deducted close to $100 per month. I was told on that day i would be contacted to bring my dog in for dental care. I have stopped by the Myrtle Beach office at least 2 times and again was told i eould be called. Also i have called numerous times to no avail.
#1151701
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Vca Animal Hospital - Overpriced

Love my vet but VCA bought their practice. I go each 6 months due to his age. Prices keep going up & compared to other quality vets now way over priced. Also the staff keeps turning & they dont seem to be able to explain why charges are different or why they are recommending certain tests. I've been unhappy for 2 years but today's visit topped by having to wait yet again means I am done.
#1146232
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