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Yesterday my small dog somehow got her nail embedded in her body. The area was infected and bleeding.

The Thanksgiving holiday just passed and I had no funds. My dog had been going to VCA FOR years. Even I promised to pay and applied for the Care Credit. VCA turned my dog away without any treatment.

I begged them to at least remove the nail. I was told no. Unbelievable. I then called Banfield Hospital.

The staff was kind to me and my pet, plus they provided treatment.

I promised to pay and I will. THANK YOU Banfield

This person wrote the review because of poor customer service at VCA Animal Hospital. Reviewer claimed that he or she wants VCA Animal Hospital to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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