I see a lot of disgruntled former employees here but my experience as a pet owner in the midst of an emergency situation with our cat reflects an entirely different experience. Everyone from the vets to the techs to the kid running the cash register were CLEARLY there as a vocation in their love for animals.
The prices are high, I would say 2-3 times higher than a mom and pop pet hospital but if you are in need of specialty or emergency care, there is the very high chance that your mom and pop will send you to VCA for specialized treatment. I was reluctant to go there when I read comments here but now that I have I am hoping other people will not assume that VCA's staff isn't devoted to your pet's highest and best care.
The corporation behind them may be evil but the staff was loving and helped save my pet's life. For that I am truly grateful.
Product or Service Mentioned: Vca Animal Hospital Pet Medical Service.