Front desk clerk, Sarah, is allowed to "play" with removed tumors, growths, etc...that are to be picked up and taken to the lab for histopath reports. This is terrible, how can a pet owner be sure the lab results (and the fee is very pricey being that it's a VCA hospital) are accurate after Sarah has cut up the tumor to "see what's inside" (as she puts it)?
What is also very disturbing is the rest of the staff think this is so funny and cute "Oh, that Sarah...she is so funny". This could cost them a lawsuit and I hope they get one!
Product or Service Mentioned: Vca Animal Hospital Pet Medical Service.