VCA Metroplex Animal Hospital in Irving, Texas
VCA Metroplex Animal Hospital fired us as patients/customers shortly after requesting medical records of our dog after 4 years of faithfully paying our bills! We questioned the work practice of their VET - DR. B. and his technician.
Dr. Richard Bischofhausen, last year misrepresented the Cancer treatment for our dog. We relied on his gross misrepresentation when agreeing to let him operate on our dog. Our dog received a useless operation and within hours after coming home, following this surgery, he was sick to his stomach, gagging and couldn't breathe properly and then was ultimately diagnosed with Laryngeal Paralysis LP - Dr. B. implied that it was a coincidence but we don't buy it! And after spending lots of money and making numerous trips to this office, it wasn't Dr. B. who diagnosed the LP or who successfully treated our dog for the Cancer.
Monetary Loss: $8000.