BEWARE of VCA! :( I have been going to that same office for over 29 years long before it became VCA.
I had called the office to make sure I could use a little neosporin in my dogs ear, to help prevent irritation. Unfortunately, I ran out of the Panalog ointment. The receptionist put me on hold then came back to the phone and said " Dr. Paine said your dog hasn't been here within the year, so No Free Information." What??
Isn't that a good thing? My precious baby is healthy. I had expressed that my dogs rabies and distemper shot is current and she is not due for her next shot until next year January 2014. Response was "yea, well I don't know that's just what he (Dr.
Paine) said." This is just laughable and Sad at the same time. Dr. Paine Shame on U!
I believe there are names for people like you. Sad!!