Several weeks ago, I brought my 50 pound dog in to Southwick Animal Hospital for routine ear surgery & growth removal. The dog had a reaction to the anesthesia and I have since had the my best friend laid to rest.
Upon reviewing the medical records I notices that the wrong weight was listed for my dog and this was the weight used to calculate the anesthesia administered. There is no doubt in my mind that by using anesthesia for a 60lb dog instead of 50lbs. contributed to my dog's death. In addition, I had requested that the dog be groomed while in the hospital I have since learned that they groomed the dog when they were done cleaning his ears still while under anesthesia.
My dog did not need to be under anesthesia for hours, especially to groom him. He had severe esophagitis and could not swallow. He resisted being forced fed and was losing weight. Even when I brought him in to be PTS, the sr.
vet who administered the final shot was not focusing on the dog in front of her. She was talking to me like she was robot and never once laid her hands on the dog to evaluate his condition. I knew something was wrong with her but didn't know what. I have since learned that she has left the practice due to her own major illness.
She should not have been performing euthanasias when in such a fragile state herself...in my opinion, it impared her judgement. I knew something was right when I was talking to her...she was monotone and lacked interest. She also did not ask me if I wanted a few minutes to be with the dog before administering the final shot. It haunts me that I didn't get to say goodbye the last time for at least a few minutes....I needed that as did my dog.
However my main complaint is the young Vet who did the surgery. I told her during the pre-op that my dog did not weight 60 lbs. and the overweight tech must have been too lazy to bend over and put the dog back on the scale. The Vet said she saw the number herself.
Maybe the scale wasn't calebrated back to zero when they weighed him? I weighed him at home and sure enough he was 50lbs. I also reviewed all of his prior records and his weights were 47, 48lbs. I believe my dog lost his life because of lack of experience on behalf of the Vet.
Why was the dog not weighed the day or surgery? Why was the weight taken off the pre-op form? Why was the dog kept under anesthesia for hours? Anesthesia was not necessary to groom him!!
Try and convince someone else that his head was kept still and elevated the entire time he was being groomed. I know with out a doubt Southwick Animal Hospital killed my dog. I will never return to VCA Southwick Animal Hospital in Massachusetts. I brought in a healthy dog and left two weeks later with a box of ashes.
Also, the initial surgery was DOUBLE the estimate. I paid it and then incurred thousands of dollars more to try and save my dog. They did not want to release his ashes until there was a zero balance. I have been a long time client and have spent almost $10,000 there this year....and yet inspite of them making a surgical error that killed my precious dog, I was told I couldn't have the ashes.
In my opinion, Southwick is OK for routine shots but go elsewhere for surgery, even if it is routine surgery. Now that I am asking around, I am hearing other horror stories of animals that died there as a result of improper anesthesia protocal. Nothing will bring my dog back.
I had him 11 years...and he deserved so much better in the end then to be some jr Vets mistake.