My story is detailed in my blog at http://gowaydotbiz.wordpress.com/
The short version is that their employee stole my Discover Card number when my wife paid the bill. Naturally we were upset, but VCA says it's not their fault, they are not responsible, it was just their employee. Amazing!
Thank goodness Discover deleted the fraudulent charges and the VHPD has the perp dead to rights. We understand that VCA is NOT NOTIFYING OTHERS whose credit cards may have been compromised, but instead are trying to hush up the problem. And last but not least, we understand that VCA does not do background checks on their new hires. If they had, this woman never would have been hired because she does the same thing every time she gets a new job!
We are looking for a new vet!
For the rest of this fiasco, see my blog.