Wish I found this site before becoming a victim of this racket. I have been going to the VCA in Bluepoint/Bayport NY location with my chronically ill dog who is 14 years old with diabetes and kidney disease.
He needs life sustaining meds like insulin and IV fluids. I went in and spoke to a VCA vet that she agreed with me that at this point there is no need to do blood work or any other invasive testing on my dog because it's unlikely that the treatment would change. The front desk girl who is nasty and rude made me sign a treatment waiver. I am not ready to put my dog down and my goal is to keep my dog comfortable.
I wanted to just keep up with the current treatment. When I went back to get more meds they told me they would not refill his meds unless I got the blood work which costs 500 dollars. I tried to explain what the other vet at the same location said but front desk pit-bull on the other end of the phone wasn't having it. I'm guessing that the Vet who was compassionate and understanding was new because the usual vet and her minions have no compassion at all.
this was all about was money. This is the most disgusting vet experience I have ever. It's bad enough to accept that you pet is dying and then to be held captive to a 500 blood test that isn't necessary is rediculous. Wish I never came to this vet!!!!
Don't go to any vca vet.total scam artists. Should be shut down for ripping off customers!!!!
Product or Service Mentioned: Vca Animal Hospital Pet Medical Service.
Reason of review: Poor customer service.